Privacy Policy Statement Overview
Protecting your information and respecting your digital privacy choices
Introduction to Our Privacy Approach
We take privacy seriously and strive to offer clear information about how your personal data is handled on xeloriqava.sbs. This page explains the processes and reasons for collecting, using, or sharing your information in accordance with current Australian law and the latest data protection requirements.
We encourage you to read this policy to understand fully how your data is managed. We apply practical safeguards and only use data as permitted by law to help improve your experience and deliver relevant, responsible services. This policy may evolve to address regulatory or operational changes.
How We Collect Your Data
We collect data you provide directly, as well as information generated by your online activity and device interactions with our digital services.
Personal Data You Provide
- • When you fill out forms or make enquiries on our website
- • If you contact us by email, phone, or other communication channels
- • When subscribing to updates, newsletters, or notifications
- • When submitting reviews or participating in surveys
- • If you apply for employment or collaboration opportunities
Information Collected Automatically
- • IP address and device identifiers are logged automatically
- • Usage data such as page views, time spent, and navigation paths
- • Browser type, operating system, and device information
- • Cookie identifiers or mobile advertising IDs
- • Location data where permitted by your device settings
How We Use Collected Data
Your personal data allows us to provide, secure, personalise, and enhance your experience with our services.
- • Deliver relevant website content and marketing
- • Respond to your requests, comments, or enquiries
- • Improve service quality and user experience
- • Maintain the security of our website and data
- • Monitor and prevent fraud or misuse
- • Comply with legal, regulatory, or contractual requirements
- • Manage internal analysis and reporting
Our Commitment: We implement safeguards to protect your personal information and adhere to Australian Privacy Principles (APP). Security and transparency remain central to everything we do. Only authorised personnel access your personal data as necessary for service delivery.
Data Sharing and Third Parties
We may share your data when required by law or with trusted service providers supporting site operations, always under strict confidentiality agreements.
Our Service Providers
Trusted partners support website functionality, analytics, communication, marketing, and security. These providers are chosen for their privacy and data security standards.
Legal Compliance and Duties
We share data to comply with court orders, legal obligations, or authorities.
Statistical and Aggregate Use
Aggregated, non-identifiable data is used for analytical and operational purposes.
Your Privacy Rights
You have statutory rights over your data, including access, correction, restriction, and objection. The process to exercise these rights is explained below.
- • You may access personal data we hold about you.
- • Request corrections to inaccurate or outdated data.
- • Ask for data removal where legally permitted.
- • Request a copy of your data in a usable format.
- • Object to certain uses of your personal information.
- • Request restrictions on processing in specific cases.
To exercise your rights or ask privacy questions, contact our data protection representative as detailed in the contact section below.
Our Security Practices
Our security program encompasses technical and organisational steps to secure data against loss, access, or misuse. We review controls regularly for effectiveness.
Technical Security Measures
- • Encryption of personal data at rest and in transit
- • Firewalls and intrusion prevention tools deployed
- • Continuous monitoring for unusual activity
- • Automated malware detection and regular patching
Organisational Security Measures
- • Access granted on a need-to-know basis
- • Staff training on cyber and privacy best practices
- • Incident response and escalation procedures
- • Strict onboarding and offboarding processes
How Long We Store Data
Data is held as needed for the services outlined, for compliance, or as required by law or business needs.
- • Retention of account data linked to website access
- • Retention of information about user preferences
- • Retention of records of inquiries and communication
- • Storage of necessary billing or payment details
- • Retention of information for consented marketing
When no longer required, data is deleted or anonymised where possible.
Overseas Data Transfers
Data may be transferred to partners in other countries, always protected by safeguards as required by Australian law.
- • Only trusted and compliant service providers used
- • Standard contractual clauses in agreements
- • Conducting risk assessments on international transfers
- • Monitoring legal requirements for cross-border sharing
Cookie and Tracking Technologies
Our site uses cookies and similar tools for analytics, personalisation, security, and marketing. You may control their use in your browser settings.
Types of Cookies We Use
- • Enable secure operation of login and key functions
- • Support analytics and site performance improvement
- • Help tailor content and user experience
- • Retain your preferences and basic settings
You can adjust your cookie choices via browser or platform settings.
Policy Updates and Notices
We review our privacy practices periodically and may update this notice. Notifications are provided for significant changes as needed.
- • Notice by email if you have opted in
- • Prominent announcement on our website
- • Update to the privacy section of the site
- • Review of version and effective date in document header
We advise you to check this policy periodically for the most current version.
Contact for Privacy Queries
To request information or exercise privacy rights, please use the contact channels below.
Xeloriqava
255 Broadway, Glebe, NSW 2007 Australia
Phone: +61 3 0645 6992
Email: content@xeloriqava.sbs
Policy last updated December 4, 2025
Effective from December 5, 2025